Privacy Policy for Mobile Auto Diagnostic Service

Effective Date: September 6, 2025

At Mobile Auto Diagnostic Service (MADS), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://madsauto.com/, or use our mobile auto diagnostic and repair services in Avon, Brownsburg, Plainfield, and Pittsboro, IN. By using our website or services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Contact Information: Name, email address, phone number, and physical address when you book a service, submit inquiries, or contact us.
Service-Related Information: Details about your vehicle (e.g., make, model, year, and issues reported) to provide diagnostics and repair services.
Payment Information: Billing details, such as credit card information or other payment methods, processed securely through third-party payment processors.

b. Non-Personal Information

Browsing Data: IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies or similar technologies.
Analytics Data: Aggregated data on website usage, such as visitor counts or popular pages, collected through tools like Google Analytics.

c. Information from Third Parties

We may receive information from third-party platforms, such as booking or payment systems, when you schedule services or interact with our business.

2. How We Use Your Information

We use your information to:

Schedule and provide mobile auto diagnostic and repair services.
Respond to your inquiries or provide customer support.
Process payments securely through trusted third-party processors.
Improve our website and services based on user behavior and feedback.
Send service confirmations, reminders, or promotional offers (with your consent).
Comply with legal obligations or protect our legal rights.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

Service Providers: With trusted vendors (e.g., website hosting, payment processors, or analytics providers) who assist us in operating our business, bound by confidentiality agreements.
Business Partners: With third-party platforms for scheduling or marketing purposes, only with your consent.
Legal Requirements: If required by law, such as in response to a court order or regulatory request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience (e.g., remembering preferences).
Analyze website performance and user behavior.
Deliver targeted advertisements (if applicable).

You can manage cookie preferences through your browser settings. Disabling cookies may limit some website functionality.

5. Your Choices

You have the following rights regarding your personal information:

Opt-Out: Unsubscribe from marketing emails or promotional offers by clicking the "unsubscribe" link in our communications.
Access or Delete: Request access to or deletion of your personal information by contacting us at the details below.
Cookies: Adjust your browser settings to block cookies or tracking.

6. Data Security

We implement reasonable security measures, such as encryption and secure payment processing, to protect your information. However, no online platform can guarantee absolute security. Please notify us immediately if you suspect unauthorized access to your data.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors or social media). We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing personal information.

8. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Effective Date." We encourage you to review this policy regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mobile Auto Diagnostic Service

Address: Avon, IN 46123

Email: [email protected]

Phone: (317) 771-9551

By using https://madsauto.com/ or our services, you agree to the terms of this Privacy Policy. Thank you for choosing Mobile Auto Diagnostic Service for your automotive needs.

Serving Avon, Brownsburg, Plainfield, and Pittsboro, IN

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